Downtown Chicago Rentals USA Illinois Chicago Downtown Chicago

citizenM Chicago Downtown | Hotel in Chicago

| 9.4 (4099 Reviews) |  1 Bathroom
Downtown Chicago Hotel | citizenM Chicago Downtown

Hotel in Downtown Chicago, Chicago

Hotel with a restaurant, steps from Michigan Avenue
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
Housekeeping is available on request.
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

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80 East Wacker Place, Chicago, 60601, USA

Amenities

Air Conditioner
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Toilet paper
  • Private bathroom
  • Soap
  • Eco-friendly toiletries
  • Toothbrush and toothpaste (on request)
  • Towels
  • Hydromassage showerhead
  • Shampoo
  • Shower
Bedroom
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Pillow-top mattress
  • Safe
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Energy-saving switches
  • Iron/ironing board
  • Eco-friendly cleaning products provided
  • Desk
  • Laptop-friendly workspace
  • Recycling
  • Water-efficient toilets only
  • Phone
  • LED light bulbs
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • 1 bar
  • Coffee/tea in common area(s)
  • Refrigerator
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible vanity height (inches): 34
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 60
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible bathroom vanity
Activities
  • Fitness center
Entertainment
  • 43-inch LED TV
  • Cable channels
  • iPad
General
  • Computer station
  • Meeting rooms - 3
  • Coworking space
  • 24-hour business center
  • Banquet hall
  • Front-desk safe
  • Elevator
  • Water dispenser
  • English
  • Smoke-free property
  • Local artist showcase
  • Local culture & ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Communal living room
  • Reusable cups only
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • TV in lobby
  • Double-glazed windows
  • Water dispenser
  • No plastic soda bottles
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Vegetarian dining options
  • At least 80% lighting from LEDs
Guest Services
  • Refrigerator
  • Housekeeping (on request)
  • Luggage storage
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: usd 69 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately usd 20.00 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses wind and solar energy, plus eco-friendly cleaning products

Reviews

Tonetta
Nov 30, 2025 07:24:22 AM
Review Score:   10
Summary: Perfect size room for a solo getaway. Was just what was needed to take a breather before the busyness of the end of year.
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Room Arrangement

Room Info Facilities
Room, 1 King Bed
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (High Floor)
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed (High Floor)

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

General

Number of bedrooms - 0, Wheelchair-width doorways, Ping - 4, Lever door handles, Transfer shower, Low bed height (inches) - 24, Low desk height (inches) - 30, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Shower grab bar height (inches) - 36, Height-adjustable showerhead, Low-height bed, Doorway wheelchair width (inches) - 36, Bathroom emergency pull cord, Shower grab bar height (centimeters) - 91, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Number of living rooms 0, Grab bar - in shower, Low bed height (centimeters) - 60, Low-height counters/sink, Low-height desk, Raised toilet seat, Square feet - 151, Hand-held showerhead, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square meters - 14, Wheelchair accessible, Portable shower seat, Low desk height (centimeters) - 76, Roll-in shower width (centimeters) - 90, Roll-in shower width (inches) - 35, Roll-in shower, Bed count maximum 1
Premium Room, 1 King Bed (View)
Room Size: 151 square feet m2
1 King Bed
Premium Room, 1 King Bed (View)

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this citizenM Chicago Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Chicago Downtown have a swimming pool?

No, this citizenM Chicago Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Chicago Downtown?

Best-rates for the citizenM Chicago Downtown starts from $126 per night with includes Internet, Business Services, Wellness Facilities, Guest Services, Breakfast, Child Friendly, Laundry, Air Conditioner, Bedding/Linens, Bar, Kitchen, Wheelchair Accessible, Security/Safety, Accessibility, Restaurant with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is citizenM Chicago Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Chicago Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Chicago Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Chicago Downtown?

Based on the information reported by the owner or manager, the citizenM Chicago Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Chicago Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Chicago Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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